10 Essential Questions to Ask a Rehab Center Before Starting Treatment 

Choosing to enter treatment for substance use is one of the most courageous and life-changing decisions a person can make. But with so many rehab centers available, it can feel overwhelming trying to figure out which one is the right fit. Not all treatment centers are the same. The quality of care you receive can make a major difference in your recovery journey. 

At Bluff in Augusta, we know how important it is for individuals and families to feel confident and informed before making this commitment. To help guide your decision, here are 10 essential questions to ask a rehab center before entering treatment. 

1. What types of treatment programs do you offer? 

Every person’s experience with addiction is different. Ask whether the center offers a range of services, such as detox, residential treatment, partial hospitalization or outpatient care. The best programs are flexible and able to meet people where they are in their recovery. 

2. Is your program evidence-based? 

Evidence-based treatment methods—like cognitive behavioral therapy (CBT), medication-assisted treatment (MAT) and trauma-informed care—are proven to be effective. Ask how the facility incorporates these approaches into its daily programming. 

3. What are the credentials of your staff? 

The clinical team’s expertise plays a major role in the quality of care. Inquire about the qualifications of therapists, doctors, nurses and addiction counselors. Look for licensed professionals with experience treating substance use disorders. 

4. Do you offer dual diagnosis treatment? 

Many people struggling with addiction also experience mental health challenges like depression, anxiety or PTSD. A rehab center that treats co-occurring disorders can address both the substance use and the root causes behind it. 

5. What does a typical day in treatment look like? 

Ask about the daily schedule, including therapy sessions, group activities, educational workshops and recreational time. This can give you a clearer picture of what life in treatment will be like and help set expectations. 

6. How do you involve families or loved ones? 

Family involvement can play a key role in recovery. Ask if the program offers family therapy, education or support groups to help rebuild trust and promote long-term healing. 

7. What kind of aftercare or relapse prevention do you provide? 

Recovery doesn’t stop when treatment ends. A strong aftercare plan—like continued therapy, alumni support or sober living recommendations—can help you maintain your progress and stay on track after leaving rehab. 

8. Is your facility licensed and accredited? 

Make sure the center is licensed by the state and accredited by organizations such as The Joint Commission or CARF. This ensures they meet high standards of care and ethical practices. 

9. What are the costs, and do you accept insurance? 

Understanding the financial side of treatment is important. Ask about program costs, what insurance plans are accepted and if there are financing options or scholarships available. 

10. Can I tour the facility or speak with someone before enrolling? 

A reputable rehab center will welcome your questions and provide opportunities to speak with staff, tour the grounds (in person or virtually) and understand what you’re signing up for. 

Making the Right Choice for Recovery 

Entering treatment is a deeply personal journey. Asking the right questions empowers you to find a rehab center that aligns with your goals, values and needs. At Bluff, we’re here to help you navigate that process with compassion and transparency. 

If you or a loved one is considering treatment for substance use, we invite you to contact us today. We’re happy to answer your questions, walk you through our programs and help you take the first step toward lasting recovery. 

Your recovery starts with the right questions—Bluff in Augusta is here with the answers.